This is an article to celebrate the success of a student and of further success for a teaching approach defined by the concept of Learning Intelligence or LQ. Read on.
It was very late in the last academic year (2016-2017), in March actually, when I was asked if I could work with a Y11 student. The subject this time was maths and the target a ‘pass’ at GCSE (a grade C or as of 2017, a grade 4). School predictions and targets suggested this was a significant challenge, especially given the short timescale and me meeting the student only once a week for an hour. This was an opportunity for demonstrating my approach centred on my concept of Learning Intelligence (LQ) and learning needs (PBCF).
I can report that we were successful, “We” because this was a learning partnership and this is what my student had to say
“I just wanted to let you know that I got my GCSE results today and I got a 4 in maths which is the pass mark and what I have never achieved before. I am super happy and it means I have a confirmed place at college but I couldn’t of done it without your help and strategies to help me get through the exam… .”
So what had we done to achieve such a welcome result?
Essentially the approach is to see learning as a problem-solving activity, this helps in negating the emotional link to failure and personal self-doubt. Once this is accepted the limiting subject perceptions become secondary to the learning challenge and we can get on with finding ways of solving the learning problem, of managing our learning environment to meet our learning needs.
Please Be Child Friendly
Any teacher will know you need a willing student but also one who is confident and has a degree of self-belief. The student also needs to trust their teacher and have a learning relationship with them. Achieving this is my first step and uses the learning needs approach I have developed of PBCF.
“PBCF” stands for Power, Belonging, Choice and Fun and each element needs to be in place first before learning challenges can be set.
So, even with very little time available to me, this was my priority and strategies were used to first establish a sense of belonging, of me knowing enough about the learner in order to understand who they are and where they are and create a partnership. It is also important that the student knows something about their teacher, the sort of things that build in them hope and confidence.
This was then followed by power, effectively this means listening. It means giving the student a voice and recognising their emotional state in terms of learning. Anyone who feels powerless is unlikely to engage in any challenge. This stage is vital in understanding the barriers to learning that the student holds.
Offering a choice as to how we were going to tackle the challenge together is an essential part of the strategy and supports the first two. This in practical terms means creating both a coaching and mentoring environment.
Finally, our learning relationship had to have a sense of fun but more importantly tying this to achievement, we needed to celebrate our successes and find fun in learning.
I also encouraged my student to take the concept of PBCF with them into the school environment and use it when faced with learning challenges. The benefit of this approach is that of improving their awareness of the impact of not having learning needs met on their ability to learn. This helps significantly especially when we have an over compliant student who does not express their learning needs well in the school environment or a teacher who is not ‘listening’.
Solving the learning problem
Finding ways of overcoming the learning challenges, of solving the problem, is the second part of the strategy and involves developing the four aspects of LQ. I define these as:
- learning Skills,
- Attributes and
The advantages of seeing learning as a problem-solving activity are highlighted when we employ LQ.
Let’s consider an electrician as an example of a problem-solving approach. In repairing or rewiring a house in addition to the necessary knowledge we would expect him, or her, to:
- have a developed set of skills associated with the task,
- have the ‘right’ attitude, to do a good job and to not give up and walk away
- demonstrate attributes such as flexibility or creativity in completing the task
- behave in such a way as to be both professional and polite.
A deficiency in any of these aspects on the part of the electrician will limit their ability to solve the problem. So it is with learning but if we do not integrate LQ into learning within the school context, and instead focus on subjects, students see themselves as unable to learn a subject rather than lacking any of the elements of LQ to solve the learning problem.
My work with my student focused in a very short space of time in assessing their LQ and working to develop those elements that were necessary for them to solve a learning problem themselves. It does not just have to be maths either, any subject or topic of learning can be tackled in the same way. Often I find that once a student sees learning in this way they quickly adapt and their self-belief as a learner blossoms as does their confidence.
Can you scale up this approach?
My nearly 40 years of teaching experience says yes you can. The approach I have outlined was used in a developing literacy and coaching model successfully used by an independent tutoring service. The issue of scaling up 1:1 coaching successes with larger groups was considered by Bloom in his 2 Sigma question. The problem in achieving this most often results from sticking with the original teacher/learner mindset and approach. Changing an approach is simple, in fact it is probably the easiest and least costly change you can make in teaching and learning. It will certainly have the biggest return.
What about maths
On a subject-specific note, that of maths, since it is one of the least favoured subjects amongst adults and children alike, I strongly advise that we need to treat it like a language if we want students to become confident in tackling the learning problems it presents.
Think for a moment how much time we use written and spoken language each day compared to maths. Much of our day is taking up with talking, reading or listening. We even use language when thinking so it is no wonder we are conversant in it. How much of your day is spent on the four basic mathematical functions, those of adding, subtracting, multiplying or dividing? One of my strategies with any student I work within the area of maths is to increase this time significantly by asking them to play number games with their family and by looking around them for number patterns and associations in everyday life and when out and about. Try it and you will soon see the difference.
See for yourself and take the LQ, PBCF challenge
If you are interested in PBCF and LQ and how it can help your students, your own children or teaching then get in touch. I can arrange 1:1 sessions with parents, teachers and all the way through to group work and whole school CPD either here in the UK or indeed anywhere I am asked thanks to technology.
You can contact me here: firstname.lastname@example.org
Wishing you success in your learning challenges
Part 4. The impact of the no one learning environment cont.
A blame culture, the ultimate outcome of the “one way”.
Earlier I explored the impact of the one way not working. I described how in my experience it leads to the tightening of monitoring and checking systems, inflexible frameworks and the limiting of creativity (or in some cases finding “creative” ways around inflexibility). Now we turn to whose fault is it the one way is not working.
If the one way to learn, the prescribed approach, is not working then it is the fault of someone. Who is that “someone”? At the start there are always a lot of things to point the finger at, after time though the number dwindles. That someone was the Local Education Authority, trendy (lazy) teachers, progressive teaching methods, low aspirations, parents, disruptive students etc. Now it is either the leadership of the school or the teacher or a lack of effort on the part of the learner (also the fault of the teacher). In such cases it is easy to get into a cycle of finger pointing or a blame culture.
We in the UK are definitely into a blame culture and as we move further and further into it the language used by government gives this away. We hear things like “we are introducing a new check”, “pupils at risk of falling behind” , “target those areas” and “children aren’t being given a fair shot to succeed”. More the language of war you would think (the outcome of desperation?) than education perhaps. Then there is the “takeover” manoeuvre (there is that war analogy again!), the one where those who were “in charge” or responsible are no longer trusted and a new regime is installed. In the UK it is academy trusts who take over “failing schools” but these are also failing (as we would expect if the one way does not work!). It’s certainly a dilemma for any government that persists on the one way path. I suppose with so much invested in the one way, both personally, as well as politically, it is hard if not impossible to even consider another way let alone more than one way.
What we do know is the learning environment created by the pursuit at all costs of the one way is very toxic for those involved in leadership, teaching, and learning. Finding a way to deal with this environment is the key to improving teaching and learning. We know that through regulation and inspection leadership and teachers have their hands tied so this leaves the learner. A simple analogy that describes how we may proceed in dealing with a toxic environment that is not going to change is living somewhere really cold and wanting to be warm. You can ask for sunnier days, less snow and ice each year or longer summers and shorter winters until you are blue in the face (ignoring climate change). You are asking for the unlikely if not impossible. The more successful way is to acclimatise yourself to the environment and seek ways of managing it in order to get what you want – to be warm. So you learn what clothes to wear and how to wear them, you practice ways of getting and keeping warm and after a while you are warm, despite the environment.
If we take the same approach in teaching and learning then it’s not about changing the learning environment to meet the needs of the learner it’s about equipping the learner to manage the learning environment to meet their learning needs. This is important not only because of the one way problem but because we do not learn just in schools or managed environments. We have the opportunity to learn in a number of different environments. For example at home, in work, during leisure and in a social setting are all potential learning environments. My experience is that some learners do not do well in one school environment but thrive in another, some do not do well in any formal education environment but thrive when on work placements, and some excel in leisure pursuits but do less well in school. They are the same person but achieve differently in different environments. If we wanted evidence that we need to equip learners with the skills, attitudes, attributes, and behaviours (SAAB) to manage their learning environment then we need look no further than these examples. Where their SAAB matches the environment they flourish, where it does not they struggle.
My claim is that in these situations the learner possesses the appropriate SAAB profile for the environment in which they thrive but not the profile for those where they struggle. It occurs to me that we need to broaden or develop the SAAB profile of the learner such that they can thrive in any learning environment. We need to work with the learner to explore their learning needs and how this impacts on their learning beliefs. To build in the learner the ability to see a difficulty to learn not as a personal weakness but as a result of the environment they are in and not having the SAAB to mange it effectively.
Links to earlier parts are:
In the final part of this article I will suggest that it is time to re-evaluate the foundations of teaching and learning and describe what I believe are the true foundations of any education system we should seek to build on to ensure learning remains at the heart of what we do.
It is time to go back to basics of teaching and learning, not those of the 3 R’s, or of rote learning, of the industrial revolution or that of the information technology revolution but instead the basics of relationships and trust in education. It is time to rethink our pedagogy. A time to wipe the slate clean and rethink things from the beginning and not keep adding things that we think will or should “work”. It is not a case of what can be done but rather a case of what should be done with the tools education has at its disposal to promote teaching and learning.
Imagine starting again knowing what we know now about how education has evolved and been influenced by the revolutions that have occurred over the last 150 years. I hope you will have decided that the foundation of any education system must include building relationships between the teacher and the learner. Apart from three other key elements all the other “stuff” is just, well stuff. It comes and goes according to, for the want of a better word, “fashion.”
Some time ago I wrote about understanding learning needs. This led to an e-book based on both reflection on my time as a teacher and research. As I read studies and ideas about teaching and learning, old and new, time and time again I came across references to the importance of the relationships between the teacher and the learner. Thinking about my own time in the classroom when things went well I had a good relationship with my classes and when things went badly or were stressful for me it was because these relationships had not yet formed. A target driven system that distances the teacher from the learner is not what learning is about.
Building relationships and maintaining them is not always easy and is often more complicated than we think. Perhaps the divorce rate confirms this! I have boiled it down to four key learning needs that require being satisfied most of the time if we are to build learning relationships. The graphic below describes the four learning needs. It would be my approach to include these in any foundations. The acronym Please Be Child Friendly offers a suitable reminder of the aim as well as providing a memory key for the four learning needs. Ignoring learning needs is not what builds engagement and is not what learning is about.
I have also developed a “learning responsibility ratio” graphic. The graphic aims to show how the dynamics of the learning relationship should change over time. It highlights how the learning relationship may also come under strain at times, especially during a transition point. At the start the biggest responsibility lies with the teacher in learning about their students, planning the curriculum and developing resources. At this point the learner has only a small responsibility, that of “paying attention”. Later as time passes the ratio of responsibility should transfer from the teacher to the learner. There are points where there is some element of reclaiming responsibility but these need to be part of the learning journey. If there are too many occasions where the teacher reclaims responsibility the downward trend of the line, the responsibility transfer, is slowed and may never reach a satisfactory stage. The result of such an action means the learner remains dependent on the teacher and takes little responsibility for learning. In a high stakes system it is all too easy for the teacher, who is often most “accountable” to reclaim responsibility in order to maintain control of the learning. Incorporating the dynamics of learning relationships is also a key element in the foundation of an education system. Making or allowing the teacher alone accountable for learning is not what learning is about.
The third block in the foundation is the continued professional development of the teacher. It is important that the teacher models learning to their students. This has two effects. Firstly it will demonstrate that learning requires effort. As the teacher shares the emotional challenges of learning as well as the practical aspects they can show how taking on a learning challenge can be both daunting and rewarding. Secondly it grounds the teacher in the learning experience. This is important because in building successful learning relationships there needs to be both empathy and understanding of the student perspective. Roy Leighton’s work on the Butterfly Model and specifically the Learning Line demonstrates this aspect of learning. Another example of the trials and challenges of learning can be seen in the Hero’s journey once it is adapted to learning. Ignoring the learning journey and expecting a standardised approach and progress is not what learning is about.
The fourth block is a natural requirement of the learning transition. It is no good expecting the learner to take responsibility for and manage their own learning unless they are prepared for and supported in doing so. This last element is one that appears obvious but we do so little in education in this area. We need to directly develop the skills, attitudes, attributes, and behaviours that support the learner in managing their own learning environment to meet their learning needs. The term I have used to describe this is “Learning Intelligence” or LQ. Failure to develop in learners an understanding of how they can manage their learning environment to meet their learning needs is not what learning is about.
So there we have it, the four corner stones of the foundation of any education system we care to develop based on learning. I would claim that if we remain true to these foundations then we can adapt and adopt all that is good and useful in teaching and learning from whatever source. We are in effect guided by the foundations in selecting only those that adhere to the principles and therefore sustain them. I would claim that such a foundation is both agile and secure. It is able to respond to changes in curriculum, forms of delivery and use whatever technology is appropriate to support teaching and learning.
Want to see any of the first 4 posts?
Part 1: What if everything we thought we knew about learning was wrong? http://wp.me/p2LphS-nz
We need to go back to the start, to look at teaching and learning from the beginning to find out if we have lost our way.
Part 2: What if everything we thought we knew about learning was wrong? http://wp.me/p2LphS-nD
How far back can we go with teaching and learning?
Part 3: What if everything we thought we knew about learning was wrong? http://wp.me/p2LphS-nJ
We go back and explore the simplest of learning models to see if we can re-establish secure foundations on which to build.
Part 4: What if everything we thought we knew about learning was wrong? http://wp.me/p2LphS-nZ
What are the influences of the industrial and technological revolutions on education?
There may be a coincidence that many “turned off” learners try to hide and themselves away and adopt the “hoodie” because it offers them a form of anonymity and way of withdrawing. What we think we see when we look at the learner on the left above may be as untrue as the world being flat. If you could not dance and were gangly you would probably want to melt into the background and more than likely would not be found on the dance floor at any party. So it is for many learners in our schools, they don’t fit in and have learnt to be anonymous and, if challenged, sometimes aggressive or uncooperative. They rarely put up their hand or venture an answer willingly.
What can be done to re engage reluctant learners?
The carrot and stick approach is unlikely to work. They have learnt that the carrot tastes awful and they have become immune form the stick. The key is in discovering two critical things about themselves and one truth.
- The first is that ability is not just measured by tests or examinations
- The second is that their learning environment can impact their ability to learn more than they think.
- The truth is more often than not we can if we think or believe we can!
The first of the thing reluctant learners need to recognise is their potential and I am not talking about the 3 R’s or ability to remember and recall facts. Discovering that they have a host of abilities in a range of areas helps in developing self esteem and breaking down the idea of being a failure.
I attended the National Conference of the AIM Awards this week and specifically the workshop on a new offering the Personal Potential Award. What is special about this qualification is the process learners undertake in ultimately recognising their abilities. In many ways it is learning without subject matter. Through a series of activities and guided by the leader of the course learners discover they have a lot more to offer as well as recognising the need to work cooperatively with those around them. A common factor with those who have faced the challenges of formal education and not succeeded is a mistrust of education and a fixed mindset. The Personal Potential Award does much to dispel both the fear and the mindset. Once they see themselves as able to learn they are better placed to re engage in learning. Nothing comes easy though and this leads onto the second key fact.
The Learning Environment
In the same way as our physical environment affects our health and well being so does the learning environment affect our ability to learn. The type of learning experiences we receive can make us either put up our hands or turn our backs. We need to make the link between our success as learners and our learning environment. Unfortunately few learners understand that they can manage their learning environment in away that meets their needs. Further few actually acknowledge or understand the emotional impact of a negative learning experience. Unfortunately the experience itself is often forgotten but the effect lingers into teenage and adult life. This impacts on future learning opportunities and the spiral continues in the wrong direction.
How Can LQ Help?
The purpose of LQ is to provide a language to both challenge and explore past learning experiences as well as to develop ways of coping with future ones.
LQ asks “Is what you are doing working for you?” This can be expanded to include setting personal goals or developing aspirations and to getting what you need rather than what you want. Being withdrawn and shunning any form of education or training rarely gets people what they need or furthers their journey towards their aspirations.
LQ challenges limiting self-beliefs by exploring our learning maps, what it is we think we can and can-not learn. We build these maps as we encounter learning experiences and evaluate our successes often through the strength of emotions rather than objective reflection.
LQ helps the learner work smarter by learning how to cope with learning environments that do not cater for their learning needs and in finding other ways to achieve the necessary understanding or skill. This works for any learner at any level and in any situation.
I would recommend to anyone to take the time to exploring the Personal Potential Award. A common factor with those who have faced the challenges of formal education and not succeeded is a mistrust of education and a fixed mindset. The Personal Potential Award does much to dispel both the fear and the mindset.
I encourage you to explore the many articles on this blog to do with Learning Intelligence, “LQ”. Understanding the link between the learning environment and behaviours and attitudes is as important for teachers as it is for learners. A negative learning experience can set up road blocks and fix traffic lights to red unless the teacher deals with it appropriately.
There is a strong link between the Personal Potential Award and LQ. I see LQ providing the answer to the question “Why?” the Personal Potential Award and then developing the understanding of how to apply the changes that take place in themselves as learners as a result of undertaking the Award.
I can be contacted via e-mail if you want to find out more about LQ or perhaps arrange a workshop to explore how it can make a real difference to the achievement of your learners.
The start of a new term or semester often means the start of a new module, new project, or chapter in learning for the student. It has also meant a lot of lesson planning for the teacher has already taken place and it is time to test out the material. There is a lot riding on how well this has been done, the resources collected together and how it will be introduced. Get it right and you have engaged, interested, and enthusiastic learners. Get it wrong and the consequences range from disinterest to conflict and behaviour issues.
How can LQ play a part in lesson planning?
This question came about because of my current research and thinking for the LQ book I am presently working on. Although I said I would not be posting anything new on LQ I wanted to “air” my ideas on this particular aspect of Teaching and Learning and see if there was any “feedforward“.
We know that the successful teacher models learning behaviours. They often have a “project” in which they are involved, they are engaged in learning and remember what it feels like to learn something for the first time. These feelings often find their way into the planning cycle because the teacher will reflect on the experiences that will be faced by the students.
The teacher/learner is not merely presenting stuff to learn they understand they must guide the student through the learning experience too and their planning will reflect this. If you have read the earlier articles on LQ you will understand why I believe LQ thinking to be important when lesson planning.
Here is an LQ take on the lesson planning process.
(Heading in blue suggest LQ and those in red traditional planning considerations)
What do I need to teach is often the starting point.
What is the unit about, what will it cover and what do I want the students to learn? We can see aims and objectives being written in response to this question. No departure from normal lesson planning.
Where are my students?
What do they know and what “anchors” can I use to help “fix” the new learning? In other words prior learning, what do they know and how do I know what they know? A teacher should always start at this point, however, some assume rather than find out and this can mean bored learners or learners who are unable to access the learning. We are planning on poor foundations. No departure from good practice so far.
How do my students feel about what they have learnt already?
How confident are they in taking on a new challenge or applying what they know already? Will they be able to find the courage to try, to face possible struggles and in some cases failure at the first, second or even third attempt? Here we are beginning to open the LQ box of questions. To include this aspect in lesson planning is not too difficult and there are strategies that can be employed to help learners overcome confidence issues, to become learning heroes and understand the challenges faced in the quest to conquer the unknown or new.
How do I begin by sharing the learning challenges ahead?
In planning terms we may refer to this as the “Introduction” but only if we focus on the content and not the process. Sharing the challenges and involving the learner in planning to meet them is part of the LQ approach in planning and it is sometimes referred to as learner centred teaching. New topics can be approached in a number of ways and asking the learners to identify the most appropriate (even if this involves an element of guiding) helps share the ownership and responsibility for learning. It also develops LQ since lessons can be learnt from the how of learning as well as the knowledge or understanding itself. Sharing this aspect of planning is a little like offering a choice at meal time, it is difficult to push the plate away and say, “I don’t like this” when you have chosen it!
Here are some more LQ planning questions and requirements for you to consider:
- How do I share my enthusiasm for this topic?
- How do I elicit and include the ideas of the learners in my planning, preparation and resourcing?
- How do I describe achievement and how will the students recognise it?
- How do we work together to achieve and in doing so share the challenges?
- What will my role be in the learning process be and how do I signal this to the students?
- How will we celebrate achievement together and as individuals?
- How does the student go about reviewing their achievement against their learning map (what they believe they can and cannot learn) in order to re draw it to include new information about themselves (LQ)?
- What resources will be required to support them emotionally through the learning challenges?
LQ involves considering emotions and feeling about learning and coming to terms with them as a natural part of the learning environment.
One emotion that features a great deal at the start of something new is fear. Fear is often associated with rejection, of no longer being part of a group with which we want to be identified. If you have ever experienced rejection you will see why failure is so feared.
Having a sense of belonging* is one of our four basic needs as learners without it we find learning much harder. We need to recognise that this emotional state is often the starting point for many learners when faced with a new challenge. If we fail to consider it in our planning then we are being rather cruel and possibly limiting the success of learners.
I firmly believe LQ is an antidote to the fear of failure and leads to the sense of inclusion that builds belonging and leads to successful learning experiences.
If you want to find out more about LQ then follow this blog and Tweets from @4c3d. Please also remember if you would like to provide a workshop or organise a talk about LQ then your organisation can contact me by e-mail to make the necessary arrangements.
*Belonging is part of the “Please Be Child Friendly” approach developed by ace-d and stands for the 4 learning needs:
Power – Belonging – Choice and Fun.
We instinctively know that tour learning environment is important to us because we try to create that which is comfortable and avoid that which is uncomfortable. This leads us to a question about our learning environment, just what is it? Take a moment to answer the following question.
What makes up or is part of your learning environment?
a) The “landscape” (buildings, rooms, outdoor spaces, light, sound, temperature, furniture)
b) The people (teachers, parents, other learners)
c) Your learning map (what you believe you can and cannot learn)
d) Your emotions (those we recognise as influencing our learning. For example feeling confident.)
e) Other (please let me know if you believe there is another element to our learning environment)
What decision did you reach? My belief is that it is a) through to d) but I am not ruling out anything else that comes along. For example the presence of technology, now such a large part of our lives, has made a significant impact on our learning environment. We can have “anytime, anywhere learning” through appropriate use of technology.
In this review of LQ I want to look at a slightly different aspect of the learning environment, one where people are the focus. People can cause a number of issues in the learning equation in the same way as our physical environment can. For example a chair may be uncomfortable and cause us to fidget or lose concentration in the same way as the actions or behaviours of others can achieve the same effect. People can make us feel insecure or embarrassed one the one hand and on the other confident and brave.
In the possible answers to the question of “What makes up or is part of your learning environment?” only one element is the physical aspects of the environment. In the remaining three options two are accounted for by your interaction with people. It is safe then to consider the need to have some understanding of people and specifically your emotions when interacting with people when seeking to manage your learning environment.
The concept of emotional intelligence as defined by Daniel Goleman [i] is now recognised as a key aspect of understanding a child’s success in the classroom. When we are stressed, placing our emotional centres in turmoil, we do not learn easily or well. Here is a question and answer from the website www.danielgoleman.info/ [ii]
“Q: Is EI (emotional Intelligence) also crucial to a student’s success in the classroom? And if so, why?
A: EI is crucial for all life success, including for students in the classroom, because of the basic design of the brain. Our emotions evolved as a tool for survival, and today emotions have a privileged position in the brain. When we are upset the emotional centers can hijack the thinking centers, rendering us unable to think clearly, focus on the task at hand, perceive in an undistorted manner, and even make it harder to remember what’s relevant to what we’re doing (instead we remember easily anything about what’s upsetting us). So whether in the workplace or the classroom, managing our emotions is the prerequisite to learning and focus.”
EQ or “EI” is well documented and to ignore its impact on learning and the learning environment would be to ignore a key element in managing the learning environment and in understanding LQ. Being aware of your own emotions is only part of the LQ equation; you need to be aware of the emotions of others too. In short you need to be able to “read” other people, to recognise the behaviours and signals that give away how they are feeling and perhaps why they are behaving as they are. When we get this wrong our world can turn upside down in an instant. Further it can have long lasting effects on how we interact with our learning environment, sometimes making us withdraw altogether. Have you ever mis-read the signals from a parent, teacher or boss and “gone too far” before you realised it?
Earlier I wrote about how the learner needs to find ways of approaching the teacher that can help them acquire the support they need and avoid possible conflict. Some approaches made by inexperienced learners can be interpreted as a challenge. I also reminded teachers to be ready to listen and not to judge or jump to conclusions. Both are important aspects of the learning environment and both underline how important emotions are in that landscape.
I also mentioned how subtle the clues in individuals can be, especially at the early stages of display. For example we are all well aware of body language and can recognise displays of anger, fear, surprise, or love. What if these displays, however subtle, leave a “fingerprint“? What if there are clues we all carry which indicate traits we are prone to demonstrate? Being able to recognise the subtle markers of likely behaviours can help us navigate around those that have a negative impact on our learning and head for those that support us.
I have also commented on how we use our senses and how we interpret and diagnose by using them. In an earlier LQ article I also made the point that “Being aware of those around us, their behaviours, and emotions is part of our general survival toolkit. Not recognising when those around us sense danger could result in us being left behind so we are wired to respond in some way to others around us.”
A discussion with Alan Stevens [iii] who is described as a “face reader” and a recognised authority in his field came about as I was preparing this review of LQ learning environment article. His work is inspiring, especially for those who are working closely and collaboratively with people. As we talked a number of questions came to mind about things such as:
- nature and nurture influences
- when and if we get “hard wired” in our emotional responses
- is the face the window to the soul, do those facial muscles we use most often become more highly developed and change our appearance as a body builder attempts to do with their body
- what do you do when you recognise something in someone when they do not recognise it in themselves
- what about the issues surrounding prediction by reading somebody?
You can see my talk with Alan got my grey cells working. I would say I was using my LQ to explore a new learning landscape that was opening up to me. I am now faced with questions about such things as “micro expressions” and their impact in the learning environment (both for the learner and the teacher).
A key area for me to explore in relation to LQ is what happens if the teacher is not expressing or displaying the micro expressions expected by the learner and as a result sets up an emotional imbalance in the learner. Can this inhibit learning? We know anything that negatively impacts our emotions inhibits learning so the answer would be yes, but what to do about it. What can the learner do and what can the teacher do to address this imbalance and stabilise the learning environment? The first step must be to explore and understand these expressions and which ones match which situations. We know teaching is an art involving acting and acting involves duplicating emotions and expressions at will to suit a character or role. The better we are at acting the more believable our character is. The next question is what the teacher can do with the “intelligence” or information they receive as a result of accurately reading people. It would in effect cut the “getting to know you time” at the start of a course or term by many weeks and help establish working learning partnerships much earlier. Exciting times and I would recommend you check out Alan’s work.
A word about the courses and presentations I have developed around the LQ concept.
Having recently used the principles of LQ in coaching learners in literacy and numeracy I know LQ “works” and it brings about improvements in learning. Two presentations which can be part of a morning course if required are available. One is aimed at teachers and will develop the insight and tools necessary to promote LQ in learners and the second focuses on developing an understanding of LQ and the implications for learning in pupils/students (this can be customised for learners from the age of 9 up to adults). If you are interested in finding out more about the LQ presentations or courses then please contact me at ace-d. My e-mail is: email@example.com
Link to the original LQ article
[i] Emotional Intelligence Daniel Goleman Random House Publishing Group, 2012
LQ is about managing the learning environment to meet your learning needs and part of that environment involves interaction with others.
The interaction can be in a setting directly involving and interacting dynamically with people as in a classroom situation or part of a group. Moving away from this traditional learning environment we may have audio resources only (radio/phone conversation/web call) where you need to understand tone and inflection in the voice. You can attempt to learn in an environment which is purely in the written word (texts, novels, web or phone chat) where you need to pick up on the use of language and its structure in order to fully understand the key messages within the text. Sometimes the learning comes not from what is but through who said it or how it is said. You may be entertained by a comedian and the humour may lie not in what he says but the way he says it or his actions (body language) during the performance.
The link between Empathy and our Senses
It is true to say that the learning environment is a multisensory one. We learn through all of our five physical senses because this is how we interact with our physical environment. Then there is the sense we may call intuition, a feeling generated by an inner perception concerning our environment. An example would be feeling threatened or anxious about a situation where there is no clear signal of danger.
We see things which we interpret be it objects, actions or behaviours (including body language) and can make judgements about such things as honesty, size of things or aesthetics.
Feeling something on our skin or by touch can tell us if it is cooked, broken, or moving, and even if it is warm or cold. By listening when somebody talks, shouts or even sings not only can we can judge emotions such as fear, love, or anger we can feel them too.
Through taste we can identify substances, identify hazard or receive enjoyment. We may like something just for its taste or get a craving for a particular food because of its taste. We may avoid certain experiences because of taste such as visiting a particular restaurant or eating a certain type of food. Taste may be one of the first attempts we make to control our environment too. For example a small child who has little control over his/her life refusing to eat a particular vegetable perhaps!
Our noses can pick up a range of smells, some like taste and hearing music can stimulate memories. Odors can warn us of danger or tell us if something is overcooked or not.
When we listen we can identify sounds and identify with sounds bringing back memories (with taste also). Sound can inform us of danger, calm us, alert us to what is going on around us, or even form a barrier to it. Hearing gives us a 360 degree “view” of our world, we can hear things at a distance and all around us. We turn to face those who speak to us and from behind or from the side.
The intuition aspect I believe may come from disharmony, conflicting or misinterpreted sensory inputs to our brain. It may also come from past experiences, a type of prediction where similar events or sensory inputs have occurred before and our brains are trying to recall earlier experiences in an effort to make sense of what is happening. For the learner this is particularly important in links with our personal learning maps[i]. Two or more of our sensors may be interpreted as having different meaning causing sensory disharmony which we are aware of at a subconscious level.
The key here is “interpretation” and “prediction” and we learn these through experience or, in some cases, the lack of it. Where we have no direct experience we may “borrow” this from those around us and imitate their behaviours. Examples include laughing when others laugh even though we do not understand the joke or get caught up with group panic. We are following the lead of others, sometimes without thinking. Once again this is an important aspect of managing your learning environment, of LQ.
We may replace fact with belief if we are told something or see something for which we have no experience. We may take a lead from others around us. Being aware of this in terms of our learning map is critical to how we interact with and manage our learning environment.
The link between Empathy and those around us
Being aware of those around us, their behaviours, and emotions is part of our general survival toolkit. Not recognising when those around us sense danger could result in us being left behind so we are wired to respond in some way to others around us. In most learning situations it is unlikely you would fear for your life although you may still experience some of the same emotions such as anxiety or nervousness, which is perfectly normal (remember learning to drive?). How we respond can go beyond the instinct level and involve an element of rational thinking when we begin to use LQ. We begin to take notice of more than one sensory input and we balance our instinct in order to calculate a response. In doing so I believe we see with a new clarity. We can view the actions of those around us in a way that allows us to recognise in them those things that can influence us. We can decide how we respond and learn to understand how our responses can affect us.
Our responses to others can include:
- Experiencing in ourselves the same emotions as those around us
- Feeling sympathy or sorrow for others
- Mimicking or adopting the behaviours of those around us
- Withdrawing, being quiet, and not engaging
- Acting out of character
- Taking action to protect others who we sense may be upset
- Falling out with people, including friends
What this means for the Teacher
I will present this section as a series of questions upon which I would like you to ponder.
When creating the learning environment, and by this I do not mean planning lessons, do you empathise with your students? Can you remember what it is like to approach learning when you are not sure what is happening or lack confidence?
Do you register your student’s emotions and recognise how their senses are going to be impacted by the environment you create?
Do you acknowledge where they have just come from and recognise how this may affect their ability to focus in your lesson and make adjustments to your approach accordingly?
Do you prepare your students to leave your lesson in a calm and relaxed manner or is it a mad rush when the bell goes?
Are you welcoming both in what you say and your body language?
What this means for the Learner
You must be careful when entering a learning environment and not to let yourself get drawn into issues or the problems of others. You should try to stay calm even when late, anxious, or reluctant to go to a particular lesson. You must recognise the limiting thinking and learning that can result from mimicking the attitudes or behaviours of others. Being able to recognise your own emotions and feelings and upon what they are based is central to managing your learning environment to meet your needs. Learning ways to overcome being anxious is important and recognising that it is a natural part of learning is the first step. No one wants to make mistakes, to be laughed at by others or thought of as stupid and all these things can happen when we try to learn. It is how most people feel at times so recognise it but don’t let it limit your efforts and don’t create the same feelings for others. Recognise in yourself how you feel about the challenge of learning and see it in others.
I am aware that this could turn into a rather long post and so I have kept it brief. I will need to return to managing emotions as part of LQ again.
Next week I will look at the link between LQ and curiosity.
[i] Our learning map is a way of expressing what we have learnt, how we have learnt it, the barriers we set ourselves as well as the expectations we hold about what we can or cannot learn.